Gaya APA

Cervera, M, C, M, F, A., Cervera, M, C, M, F, A. (2004). Benchmarking the port services: A customer oriented proposal (Vol. 11 Iss 3 pp. 320 - 330). United Kingdom: Emerald Insight.

Gaya MLA

Cervera, Manuel, Cuadrado, Marta, Frasquet, Amparo., Cervera, Manuel, Cuadrado, Marta, Frasquet, Amparo. "Benchmarking the port services: A customer oriented proposal". Vol. 11 Iss 3 pp. 320 - 330 United Kingdom: Emerald Insight, 2004. Article.