Gaya APA

Heskett1, J, L. (2006). Controlling Customer Logistics Service (Vol. 24 No. 4, 1994,). United Kingdom: Emerald Insight.

Gaya MLA

Heskett1, James, L.. "Controlling Customer Logistics Service". Vol. 24 No. 4, 1994, United Kingdom: Emerald Insight, 2006. Article.