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Using E-Business To Enable Customised Logistics Sustainability

Purpose – This paper seeks to analyse and propose how e-business can be coupled with different
logistics strategies to achieve customized logistics sustainability (CLS).
Design/methodology/approach – In this paper, a conceptual model for CLS has been developed
and, using four cases from industry, the model is further enhanced and validated.
Findings – Three main streams in supply chains, namely collaboration, dissolution, and innovation,
are identified in a customised logistics domain. In each of the three streams, e-business and
relationship configurations are discussed in detail. Using four case examples, the research presented in
this paper demonstrates how e-business performance has hindered or improved the performance of
customised logistics provision. A performance measurement (PM) system (efficacy, effectiveness and
efficiency (E3) to evaluate the CLS has been proposed.
Research limitations/implications – The E3 PM system development in this paper is based on
current research on performance in the literature. Using the case examples, the application of E3 has
been explored. Further research on testing E3 as a good PM system in supply chains using empirical
data is desirable.
Practical implications – The paper attempts to provide a guiding framework for practitioners on
how to align and design different e-business linkages with different customers.
Originality/value – There has been considerable research on how e-business can be deployed by a
focal company in supply chains in order to support its B2B collaboration with key customers and
suppliers. There is little research on e-business’s potential in dealing with dynamic, unpredictable and
sometimes sporadic customer demands. The research presented in this paper attempts to fill this gap
by proposing a structured model incorporating different logistics streams, and a PM system for CLS.

Ketersediaan
#
IPC Corporate University Library ATC LO WAN u
ATC1600255
Tersedia
Informasi Detail
Judul Seri
The International Journal of Logistics Management
No. Panggil
ATC LO WAN u
Penerbit
United Kingdom : Emerald Insight.,
Deskripsi Fisik
20 p
Bahasa
English
ISBN/ISSN
0957-4093
Klasifikasi
LO
Tipe Isi
-
Tipe Media
-
Tipe Pembawa
online resource
Edisi
Vol. 18 Iss 3 pp
Subjek
Electronic Commerce
Logistics Data Processing
Info Detail Spesifik
-
Pernyataan Tanggungjawab
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The Handbook of Logistics and Distribution Management: Understanding the Supply Chain5th ed.en
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