Gaya APA

Gray, R., Oloruntoba, R. (2009). Customer service in emergency relief chains (Vol. 39 No. 6, 2009 pp. 486-505). United Kingdom: Emerald Insight.

Gaya MLA

Gray, Richard., Oloruntoba, Richard. "Customer service in emergency relief chains". Vol. 39 No. 6, 2009 pp. 486-505 United Kingdom: Emerald Insight, 2009. Article.