Gaya APA

Vrat, P. et al (2006). A conceptual model for quality of service in the supply chain (Vol. 36 No. 7, 2006). India: Emerald.

Gaya MLA

Vrat, Prem. et al. "A conceptual model for quality of service in the supply chain". Vol. 36 No. 7, 2006 India: Emerald, 2006. Article.