Gaya APA

Haughton, M, A., Young, R, R. (1999). The role of benchmarking in the performance of the import process (Vol. 29 No. 9, 1999). USA: Emerald Insight.

Gaya MLA

Haughton, Michael, A.., Young, Richard, R.. "The role of benchmarking in the performance of the import process". Vol. 29 No. 9, 1999 USA: Emerald Insight, 1999. Article.