Gaya APA

Wallenburg, C, M., Bellingkrodt, S. (2015). The role of customer relations for innovativeness and customer satisfaction: A comparison of service industries (Vol. 26 No. 2, 2015). Germany: Emerald Insight.

Gaya MLA

Wallenburg, Carl, Marcus., Bellingkrodt, Silvia. "The role of customer relations for innovativeness and customer satisfaction: A comparison of service industries". Vol. 26 No. 2, 2015 Germany: Emerald Insight, 2015. Article.