Gaya APA

Hsu, C. et al (2010). Applying loss aversion to investigate service quality in logistics- A moderating effect of service convenience (Vol. 30 Issue: 5, pp.508-525). China: Emerald Insight.

Gaya MLA

Hsu, Chia‐Lin. et al. "Applying loss aversion to investigate service quality in logistics- A moderating effect of service convenience". Vol. 30 Issue: 5, pp.508-525 China: Emerald Insight, 2010. Article.