Gaya APA

Lambert, D, M., Stock, J, R. (1992). Becoming a “world class” company with logistics service quality (Vol. 3 Issue: 1, pp.73-81). Florida: Emerald Insight.

Gaya MLA

Lambert, Douglas, M.., Stock, James, R.. "Becoming a “world class” company with logistics service quality". Vol. 3 Issue: 1, pp.73-81 Florida: Emerald Insight, 1992. Article.