Gaya APA
Martınez-Ruiz, M, P. et al (2011).
Assessing the maximum level of customer satisfaction in grocery stores: A comparison between Spain and the USA (Vol. 39 No. 7, 2011 pp. 504-521).
USA:
Emerald Insight.
Gaya MLA
Martınez-Ruiz, Marıa, Pilar. et al.
"Assessing the maximum level of customer satisfaction in grocery stores: A comparison between Spain and the USA".
Vol. 39 No. 7, 2011 pp. 504-521
USA:
Emerald Insight,
2011.
Article.