Gaya APA

Pitt, L, F. et al (2000). Communication apprehension and perceptions of salesperson performance: a multinational perspective (Vol. 15 Issue: 1, pp.68-82). United Kingdom: Emerald Insight.

Gaya MLA

Pitt, Leyland, F.. et al. "Communication apprehension and perceptions of salesperson performance: a multinational perspective". Vol. 15 Issue: 1, pp.68-82 United Kingdom: Emerald Insight, 2000. Article.