Gaya APA

Teng, S, G. et al (2005). Enhancing supply chain operations through effective classification of warranty returns (Vol. 22 No. 2, 2005 pp. 137-148). USA: Emerald Insight.

Gaya MLA

Teng, S., Gary. et al. "Enhancing supply chain operations through effective classification of warranty returns". Vol. 22 No. 2, 2005 pp. 137-148 USA: Emerald Insight, 2005. Article.