Gaya APA

Rafele, C., Franceschini, F. (2000). Quality evaluation in logistic services (Vol. 2 Issue: 1, pp.49-54). Italy: Emerald Insight.

Gaya MLA

Rafele, Carlo., Franceschini, Fiorenzo. "Quality evaluation in logistic services". Vol. 2 Issue: 1, pp.49-54 Italy: Emerald Insight, 2000. Article.