Gaya APA

Potdar, A., Rogers, J. (2012). Reason-code based model to forecast product returns (VOL. 14 NO. 2 2012, pp. 105-120). USA: Emerald Insight.

Gaya MLA

Potdar, Amit., Rogers, Jamie. "Reason-code based model to forecast product returns". VOL. 14 NO. 2 2012, pp. 105-120 USA: Emerald Insight, 2012. Article.