Gaya APA

Punakivi, M. et al (2001). Solving the last mile issue: reception box or delivery box? (Vol. 31 No. 6, 2001, pp. 427-439.). San Francisco, USA: Emerald Insight.

Gaya MLA

Punakivi, Mikko. et al. "Solving the last mile issue: reception box or delivery box?". Vol. 31 No. 6, 2001, pp. 427-439. San Francisco, USA: Emerald Insight, 2001. Article.