Gaya APA

Hines, P., Rich, N. (1997). The seven value stream mapping tools (Vol. 17 Issue: 1, pp.46-64). United Kingdom: Emerald Insight.

Gaya MLA

Hines, Peter., Rich, Nick. "The seven value stream mapping tools". Vol. 17 Issue: 1, pp.46-64 United Kingdom: Emerald Insight, 1997. Article.