Gaya APA

Johnston, A. (2015). Two dimensions of service: a single carrier analysis (Vol. 26 Issue: 2, pp.238-253). USA: Emerald Insight.

Gaya MLA

Johnston, Ahren. "Two dimensions of service: a single carrier analysis". Vol. 26 Issue: 2, pp.238-253 USA: Emerald Insight, 2015. Article.