Gaya APA

Hsu, H, S. et al (2009). Understanding the reverse logistics operations of a retailer: a pilot study (Vol. 109 Issue: 4, pp.515-531). USA: Emerald Insight.

Gaya MLA

Hsu, Hy, Sonya. et al. "Understanding the reverse logistics operations of a retailer: a pilot study". Vol. 109 Issue: 4, pp.515-531 USA: Emerald Insight, 2009. Article.