Gaya APA

Talha, M. (2004). Total quality management (TQM)-an overview (Vol. 17 Issue: 1, pp.15-19). United Kingdom: Emerald Group Publishing Limited.

Gaya MLA

Talha, Mohammad. "Total quality management (TQM)-an overview". Vol. 17 Issue: 1, pp.15-19 United Kingdom: Emerald Group Publishing Limited, 2004. Article.