Gaya APA

Souza, R, D. et al (2011). A proposed framework for managing service parts in automotive and aerospace industries (Benchmarking: An International Journal). Singapore: Emerald Insight.

Gaya MLA

Souza, Robert, De. et al. "A proposed framework for managing service parts in automotive and aerospace industries". Benchmarking: An International Journal Singapore: Emerald Insight, 2011. Article.