Gaya APA

Boys, K. et al (2007). Insights from research Evolution towards excellence: use of business excellence programs by Canadian organizations (Measuring Business Excellence). Canada: Emerald Insight.

Gaya MLA

Boys, Kathryn. et al. "Insights from research Evolution towards excellence: use of business excellence programs by Canadian organizations". Measuring Business Excellence Canada: Emerald Insight, 2007. Article.