Gaya APA

Michelli, J, A. (2014). Leading the Starbucks Way : 5 Principles for Connecting with Your Customers, Your Products, and Your People . New York: Mcgraw Hill Education.

Gaya MLA

Michelli, Joseph, A.. "Leading the Starbucks Way : 5 Principles for Connecting with Your Customers, Your Products, and Your People". New York: Mcgraw Hill Education, 2014. FIC.