Gaya APA

Miller, A. (2014). Redefining Operational Excellence: New Strategies for Maximizing Performance and Profits Across the Organization . New York: Amacom ( American Management Association ).

Gaya MLA

Miller, Andrew. "Redefining Operational Excellence: New Strategies for Maximizing Performance and Profits Across the Organization". New York: Amacom ( American Management Association ), 2014. FIC.