Gaya APA

Gaspersz, V. (2007). Ge Way And Malcolm Baldrige Criteria For Performance Excellence . Jakarta , Indonesia: Pt Gramedia Pustaka Utama.

Gaya MLA

Gaspersz, Vincent. "Ge Way And Malcolm Baldrige Criteria For Performance Excellence". Jakarta , Indonesia: Pt Gramedia Pustaka Utama, 2007. Book.