Gaya APA
Rafele, C. (2004).
Logistic Service Measurement: a Reference Framework (Vol. 15 Iss 3 pp.).
Italy:
Emerald Insight.
Gaya MLA
Rafele, Carlo.
"Logistic Service Measurement: a Reference Framework".
Vol. 15 Iss 3 pp.
Italy:
Emerald Insight,
2004.
Article.