Gaya APA

Bouzaabia, R. et al (2013). Retail Logistics Service Quality: A Cross-Cultural Survey on Customer Perceptions (Vol. 41 Iss 8 pp). Tunisia: Emerald Insight.

Gaya MLA

Bouzaabia, Rym. et al. "Retail Logistics Service Quality: A Cross-Cultural Survey on Customer Perceptions". Vol. 41 Iss 8 pp Tunisia: Emerald Insight, 2013. Article.