Gaya APA

Pantouvakis, A., Bouranta, N. (2013). The interrelationship between service features, job satisfaction and customer satisfaction: Evidence from the transport sector (Vol. 25 No. 2, 2013). United Kingdom: Emerald.

Gaya MLA

Pantouvakis, Angelos., Bouranta, Nancy. "The interrelationship between service features, job satisfaction and customer satisfaction: Evidence from the transport sector". Vol. 25 No. 2, 2013 United Kingdom: Emerald, 2013. Article.