Gaya APA

Oloruntoba, R., Gray, R. (2009). Customer service in emergency relief chains (Vol. 39 No. 6, 2009). United Kingdom: Emerald Insight.

Gaya MLA

Oloruntoba, Richard., Gray, Richard. "Customer service in emergency relief chains". Vol. 39 No. 6, 2009 United Kingdom: Emerald Insight, 2009. Article.