Gaya APA
Grant, D, B., Xing, Y. (2006).
Developing a framework for measuring physical distribution service quality of multichannel and “pure player” internet retailers (Vol. 34 No. 4/5, 2006).
United Kingdom:
Emerald Insight.
Gaya MLA
Grant, David, B.., Xing, Yuan.
"Developing a framework for measuring physical distribution service quality of multichannel and “pure player” internet retailers".
Vol. 34 No. 4/5, 2006
United Kingdom:
Emerald Insight,
2006.
Article.