Gaya APA

Ho, S, K. (1997). Are ISO 9000 and TQM routes for logistics excellence? (Volume 10 · Number 6 · 1997 · 275–283). Hongkong: Emerald Insight.

Gaya MLA

Ho, Samuel, K.. "Are ISO 9000 and TQM routes for logistics excellence?". Volume 10 · Number 6 · 1997 · 275–283 Hongkong: Emerald Insight, 1997. Article.