Gaya APA

Stock, J, R., Lambert, D, M. (1992). Becoming a “world class” company with logistics service quality (Vol. 3 Issue: 1, pp.73-81). Florida: Emerald Insight.

Gaya MLA

Stock, James, R.., Lambert, Douglas, M.. "Becoming a “world class” company with logistics service quality". Vol. 3 Issue: 1, pp.73-81 Florida: Emerald Insight, 1992. Article.