Gaya APA

Rickards, R, C., Ritsert, R. (2011). Coping with the challenges of indirect sales and distribution controlling in SMEs (Vol. 39 No. 12, 2011 pp. 927-944). Germany: Emerald Insight.

Gaya MLA

Rickards, Robert, C.., Ritsert, Rolf. "Coping with the challenges of indirect sales and distribution controlling in SMEs". Vol. 39 No. 12, 2011 pp. 927-944 Germany: Emerald Insight, 2011. Article.