Gaya APA

Fletcher, L. (1995). Customer care and logistics at Pitney Bowes: a personal view (Vol. 8 Issue: 1, pp.38-39). United Kingdom: Emerald Insight.

Gaya MLA

Fletcher, Len. "Customer care and logistics at Pitney Bowes: a personal view". Vol. 8 Issue: 1, pp.38-39 United Kingdom: Emerald Insight, 1995. Article.