Gaya APA

Tran, G, A. et al (2012). Do microblog postings influence consumer perceptions of retailers' e-servicescapes? (Vol. 35 No. 9, 2012 pp. 818-836). USA: Emerald Insight.

Gaya MLA

Tran, Gina, A.. et al. "Do microblog postings influence consumer perceptions of retailers' e-servicescapes?". Vol. 35 No. 9, 2012 pp. 818-836 USA: Emerald Insight, 2012. Article.