Gaya APA

Harrell, G, D., Fors, M, F. (1995). Marketing services to satisfy internal customers (Vol. 8 Issue: 4, pp.22-27). USA: Emerald Insight.

Gaya MLA

Harrell, Gilbert, D.., Fors, Matthew, F.. "Marketing services to satisfy internal customers". Vol. 8 Issue: 4, pp.22-27 USA: Emerald Insight, 1995. Article.