Gaya APA

Pramono,SIP,MM, S, A. (2016). Modul pelatihan : customer relationship managemnt jakarta 2016 (2016). Bogor: IPC Corporate University.

Gaya MLA

Pramono,SIP,MM, Setyawan, Adi. "Modul pelatihan : customer relationship managemnt jakarta 2016". 2016 Bogor: IPC Corporate University, 2016. Book.