Laporan pelaksanaan In house training business process in port untuk pt. ban…

Edisi

-

ISBN/ISSN

-

Deskripsi Fisik

v, 13 p., + lampiran, 29cm

Judul Seri

-

No. Panggil

IPC REP 2016 IND l

Principles of business process management

Edisi

Vol. 6 Issue: 6, pp. 48-52

ISBN/ISSN

0960-4529

Deskripsi Fisik

-

Judul Seri

Managing service quality

No. Panggil

ATC MG ARM p

The quest for organizational flexibility- driving changes in business proce…

Edisi

Vol.22, Issue: 4, -

ISBN/ISSN

-

Deskripsi Fisik

-

Judul Seri

Business Process Management Journal

No. Panggil

ATC MG ANA q

A business process approach to human resource management

Edisi

-

ISBN/ISSN

-

Deskripsi Fisik

-

Judul Seri

-

No. Panggil

ATC MG CAK b

Laem chabang port of pride

Laem Chabang is home to Thailand's largest port, about 25 kilometres north of Pattaya, and south of the city of Chonburi. The port occupies 2,572 acres (1,041 ha) and is capable of handling the largest (Post-Panamax) vessels. Development of the port complex started in 1988 to encourage development outside Bangkok and take advantage of proximity to the Gulf of Thailand. The container port was …

Knowledge Flow‐Based Business Process Redesign- Applying A Knowledge Map To…

Knowledge flows and business processes cannot be separated because knowledge is inputted and outputted through business processes. Knowledge flows inherit the feature and appearance of corresponding business processes; therefore, one can identify problems within business processes by analyzing corresponding knowledge flows. The methodology is composed of the following sections: knowledge mappin…

Measuring Business Process Management using Business Process Orientation and …

Organisations today are aware that one of the means of enhancing their competitive position is to transform to become more process-centric as it is through operational excellence that strategic outcomes can be realised (Jeston, 2008; Richardson, 2007). A process-centric organisation is focused on documenting, managing, monitoring and improving the performance of their process outcomes. Business…

A characterization of a business process

Hess and Oesterle (1996) provide a detailed comparison of 12 approaches to business process reengineering (BPR). Common themes to each method are the gathering of information, some characterization of the business process that is being reengineered followed by analysis and process modification. However, techniques for characterizing business processes are not yet well established. This paper ta…

Internet of Things and business processes redesign in seaports: The case of H…

The purpose of this paper is to contribute to the extant literature about the exploitation of Internet of Things (IoT) in seaports by illustrating in detail how such IT infrastructures can impact on the redesign of their business processes. Thus, the research question of the study is: how do IoT technologies redesign the business processes of seaports?

Marketing and business process re-engineering

Edisi

Vol. 1 No. 1, 1995

ISBN/ISSN

1355-2538

Deskripsi Fisik

9 p.

Judul Seri

Journal of Marketing Practice: Applied Marketing Science

No. Panggil

ATC MG LYN m

Business process control for the twenty-first century

Edisi

13/2 [1998] 101–106

ISBN/ISSN

0268-6902

Deskripsi Fisik

6 p.

Judul Seri

Managerial Auditing Journal

No. Panggil

ATC MG RAT b

Business process management cases : digital innovation and business transform…

Edisi

-

ISBN/ISSN

978-3-319-58307-5

Deskripsi Fisik

xvi, 610 p.

Judul Seri

-

No. Panggil

TXT MG BRO b

Logistics process redesign: some useful insights

During the 80's many companies made major changes in their logistics system. They redesigned their logistics processes and very often achieved significant performance and productivity improvements. Based on some of these experiences, the author of this article is suggesting a general framework for logistics process redesign, introducing a set of concepts and a set of related strategies for rede…

A process approach to distribution channel re-engineering

The aim of the paper is to propose a methodology for distribution network reengineering since for the last few decades there has been growing interest in making more integrated business decisions across larger segments of the logistics and distribution networks.

Understanding customer relationship management (CRM)

Customer relationship management (CRM) is a combination of people, processes and technology that seeks to understand a company’s customers. It is an integrated approach to managing relationships by focusing on customer retention and relationship development. CRM has evolved from advances in information technology and organizational changes in customer-centric processes. Companies that success…

Experimental assessment of an innovation knowledge system for decision support

Purpose – Today, a second generation of computer-based innovation tools employs knowledge systems technology to automate and support key intellectual activities required for effective process design. But a central question remains as to the effectiveness of innovation through such knowledge systems. The research described in this paper is focused on testing the effectiveness of knowledge-base…

Lean thinking implementation at a safari park

The purpose of this paper is to report on a research project at a safari park in Buckinghamshire, UK. The aim is to introduce lean principles to the park, to enable the park to increase profits through eliminating waste and improving the efficiency of key processes whilst concurrently increasing customer satisfaction. The research is based on a case study approach within the organisation over a…

Aligning mySAP.com with the future logistics enterprise

The US Department of Defense (DoD) is engaged in a multi‐year transformation of logistics planning and execution, known as the Future Logistics Enterprise (FLE). It is currently being defined in policy documents and an implementation plan known as the Future Logistics Architecture (FLA). The systems strategy for the FLE is still emerging, but it is anticipated that commercial standard softw…