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Ditemukan 1 dari pencarian Anda melalui kata kunci: author="Blazevic, Vera"

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Logistics Innovation Development: A Micro-Level Perspective

Pedrosa, Alex da Mota Blazevic, Vera Jasmand, Claudia

Purpose – The purpose of this paper is to investigate the microfoundations of customer knowledge acquisition during logistics innovation development. Specifically, the authors explore the activities and behaviors of employees with customer contact (i.e. boundary-spanning employees (BSEs)) to deepen and broaden their knowledge about customers for the development of innovations. Design/meth…

Edisi: Vol. 45 Iss 4 pp
ISBN/ISSN: 0960-0035
Deskripsi Fisik: 22 p
Judul Seri: International Journal of Physical Distribution & Logistics Management
No. Panggil: ATC LO PED l

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