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Ditemukan 1 dari pencarian Anda melalui kata kunci: author="Wheeler, Joe"

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Managing The Customer Experience: Turning Customers Into Advocates

How much more profit could you make if you had customers who couldn¿t imagine doing business with anyone but you? In your dreams! Tell that to Virgin Atlantic or Harley Davidson. How great would life be if 40% of your new business simply knocked on your door without you having spent a cent advertising for it? Impossible! Tell that to First Direct. The companies in this book have managed …

Edisi: -
ISBN/ISSN: 0-273-66195-7
Deskripsi Fisik: xiii, 251 p
Judul Seri: -
No. Panggil: TXT MG SMI m

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