Book

The four conversations : daily communication that gets results

---

Talk is powerful. Engaging in the right conversation at the right time is key to both personal and organizational success. And it isn’t just ‘difficult’ conversations that matter. The Four Conversations clearly demonstrates it is the everyday dialogue we have with one another that is critical.Armed with a solid body of research and their own first-hand observations, Jeffrey and Laurie Ford identify four types of conversations that every one of us must use to get things done: initiative conversations to introduce something new; understanding conversations to help people relate to new ideas or processes; performance conversations to request specific actions and results; and closure conversations to complete work and give people a sense of accomplishment . They identify the specific elements that make each of these conversations successful and show how they can be put together in different ways to achieve different objectivesThe Four Conversations demonstrates how to use the right conversation at the right time—planning and starting each one well, and finishing every conversation effectively—to produce the results we want and the improved productivity our organizations need. And through dozens of personal stories and sample dialogues, the authors illustrate how real people in real situations have used the four conversations, either alone or in combination, to more effectively combat common workplace problems and lay the foundations for enduring success: stronger relationships, better buy-in, and a greater feeling of personal and professional achievement for everyone.

---

Ketersediaan

Informasi Detail

Judul Seri

-

No. Panggil

LC 658.45 FOR f

Penerbit

San Francisco : Berrett-Kohler Publisher., 2009

Deskripsi Fisik

238 p., 23 cm ; index

Bahasa

English

ISBN/ISSN

978-1-57675-920-2

Klasifikasi

658.45

Tipe Isi

-

Tipe Media

-

Tipe Pembawa

-

Edisi

-

Subjek

business
Communication in Management
Interpersonal communications

Info Detail Spesifik

-

Pernyataan Tanggungjawab

Jeffrey Ford

Versi lain/terkait

Lampiran Berkas

Komentar

---

Anda harus masuk sebelum memberikan komentar