FIC
Analysis of proper capacity at Jakarta International Container Terminal
As a facility with high capital investment, container terminal tends to be operated with maximum capacity by using high utilization of facilities and equipment rather than a proper throughput. However, a high utilization is leading to the ships waiting time and as consequence lowering the service level. Therefore a study is needed to determine the proper capacity by considering the interest of the two parties both the terminal operator who want to optimize the utilization of their facilities and the customer who want to minimize waiting time.The research paper will study the impact of the number and utilization of facilities and equipment to the average number of ship served in the terminal and their average waiting time by using a queuing model. A statistical test is also conducted to examine the arrival rate and service rate pattern in the terminal which is required to define an appropriate queuing model. Furthermore, to accommodate the two interests of both terminal operator and customer, a total cost which is the combined cost between service cost and waiting costs will be analyzed to obtain the minimum cost.The concludinu chanter presents the optimum number and utilization of facilities and equipment should be used in the terminal to provide a proper container terminal capacity. A number of recommendations are made regarding the result of the study and the need to conduct further research in the subject.