Analysis Of Proper Ground Slot Capacity for Receiving-Delivery Operation At Indonesia Kendaraan Terminal
Indonesia Kendaraan Terminal (1KT) is dedicated terminal to handling vehicle cargo, currently, IKT has one entrance gate and 14 ground slots for trucks. It causes a queue at certain hours because of the trucks coming at the same time. Therefore a study is needed to determine the proper capacity for Receiving and delivery operation by considering the needed the terminal management who desire to optimize the utilization of their facilities and the customer who want to obtain high level of service from terminal management.
The research will focus on the consequence of the utilization an number of facilities to the number of truck served in the terminal and their waiting time by using a queuin" theory To calculate the arrival rate and service rate pattern in the terminal will be using the statistical test. Meanwhile, the total cost model will be calculated total cost between waiting costs from customer and service cost from terminal management side will be analyzed to gain the minimum cost with the highest level of service.
The concluding and recommendation chapter showing the utilization and optimum number of facilities can be consider by the terminal management to provide a proper ground slot capacity in order to minimize Turnaround Time of truck inside the terminal. A number of recommendations are made regarding the result of this research paper and recomendation also for preparation to the terminal management for the challenges in the future.