Article
Simulation and optimization of services at port in Indonesia
Port of Merak and port of Bakauheni is the biggest ferry port in Indonesia, which linking two main islands; Java and Sumatra. The growing population of both islands have effected to the increasing of economic level and mobilities. The existing of port users have to be accompanied by the reduction of time services which caused reduction of waiting time and vehicles queuing. This study uses simulation methods to obtain a description of conditions of port of Merak and port of Bakauheni at various scenarios which are number of ships, number of docks, passenger arrival rate, sea wave, and intervals of ship arrivals.The results showed,on weekdays and weekend, vehicle waiting time was about 10-30 minutes. On national holidays the waiting time increased to more than 10 hours. The recommendation to data analysis; the port should operates 5 docks and 3 additional ships at long holiday to solve vehicle queues, which can reduce to 1-3 hours
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