Article

The moderating effects of Internal orientation and market orientation on the relationships

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The objectives of this research are to develop the variables which moderate the relationship between commitment and transportation services and to analyze the moderating effects of the variables. The conceptual and operational definitions of the variables were ascertained from prior research. The reliability and validity of collected data were tested by various methods and hypotheses are tested by a moderated regression analysis. The results are as follows. First, the moderating variables on the relationship between commitment and transportation services are identified as internal orientation and market orientation. The former has three sub-dimensions such as collaboration between departments, work standardization and process improving and the latter has three sub-dimensions such as intelligence generation, intelligence dissemination, and responsiveness. Second, work standardization is ascertained to enhance the relationship between commitment and trust. Third, process improving is verified as enhancing the relationship between commitment

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

ATC PO BAE t

Penerbit

Korean : Elsevier B.V.., 2014

Deskripsi Fisik

33 pages

Bahasa

English

ISBN/ISSN

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Klasifikasi

PO

Tipe Isi

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Tipe Media

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Tipe Pembawa

online resource

Edisi

vol 30

Subjek

Commitment
Orientation
Transportation Service

Info Detail Spesifik

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Pernyataan Tanggungjawab

BAE, Hee-sung

Versi lain/terkait

Lampiran Berkas

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