Article
Toward Creating Competitive Advantage With Logistics Information Technology
Purpose – Successfully implementing and exploiting the right information technologies is critical to
maintaining competitiveness in today’s supply chain. However, simply adopting off-the-shelf
technologies may not necessarily induce this competitiveness unless the organization combines these
technologies with additional complimentary resources. This study draws on the logistics innovation
literature, resource-advantage theory, and the resource-based view of the firm with the purpose of
investigating performance outcomes of logistics information technology (LIT) adoption and the
proposed moderating effect of a complimentary resource. The paper posits that combining LIT with
positive buyer-supplier relationships may set the stage for organizations to achieve competitive
advantage.
Design/methodology/approach – A meta-analysis of 48 studies that report outcomes of EDI or
RFID adoption was performed. Regression was used to investigate the moderating effect of the
buyer-supplier relationship on the relationship between LIT adoption and performance outcomes.
Findings – The findings suggest that adoption of LIT promotes enhanced levels of effectiveness,
efficiency, and resiliency for the adopting firm and that the quality of the buyer-supplier relationship
moderates the degree of efficiency and resiliency realized via adoption.
Research limitations/implications – The results of this study suggest that adoption of a logistics
innovation by itself may not necessarily produce a sustained competitive advantage. Instead, when
combined with complimentary firm resources, the innovation may yield a sustained competitive
advantage for the adopting firm.
Originality/value – Logistics innovation needs greater theoretical development in the literature.
This research extends a foundational logistics innovation model by incorporating relevant theory to
propose and test an additional dimension of the model.
Judul | Edisi | Bahasa |
---|---|---|
Customer service in emergency relief chains | Vol. 39 No. 6, 2009 pp. 486-505 | en |
Gaining competitive advantage : marketing strategies for shipping | en | |
Comparative analysis of the carbon footprints of conventional and online retailing: A “last mile” perspective | Vol. 40 No. 1/2, 2010 pp. 103-123 | en |
The definitive guide to inventory management : principles and strategies for the efficient flow of inventory across the supply chain | en | |
Logistics flexibility and its impact on customer satisfaction | Vol. 16 No. 1, 2005 | en |