Article

Capability/Maturity Based Model For Logistics Processes Assessment: Application

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Purpose – The purpose of this paper is to study how a general standardized processes assessment
capability/maturity model, such as Capability Maturity Model Integration (CMMI), can be combined to
a standardized benchmark of logistics processes best practices, such as FD X50-604, to propose a new
approach that evaluates logistics processes capability/maturity.
Design/methodology/approach – First, an analysis study of CMMI model and X50-604 standard is
performed. In order to prove their coherence, a deep comparative analysis of CMMI and X50-604
practices is conducted. As illustration, the paper focuses on a particular application of this approach to
evaluate capability/maturity of distribution logistics activities. An industrial case study that aims the
validation of this particular application is finally conducted in a furniture company.
Findings – The authors estimate that the paper findings provide an operational guide for industrials
to evaluate their distribution processes that is a practical, verifiable, repeatable and extensible to other
logistics process areas and an interesting opportunity to evolve the standard FD X50-604 regarding
CMMI requirements to assess capability/maturity of logistics processes.
Originality/value – In general, the few capability/maturity-driven models analyzed in literature
present some limits that do not allow their diffusion in the industrial level, especially in logistics.
This study proposes a new approach based on standards that provide an operational guide for
industrials to evaluate their distribution processes based on capability/maturity concept.

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Ketersediaan

Informasi Detail

Judul Seri

International Journal of Productivity and Performance Management

No. Panggil

ATC LO BEN c

Penerbit

United States of America : Emerald Insight., 2015

Deskripsi Fisik

26 p

Bahasa

English

ISBN/ISSN

1741-0401

Klasifikasi

LO

Tipe Isi

-

Tipe Media

-

Tipe Pembawa

online resource

Edisi

Vol. 64 Iss 1 pp

Subjek

Assessment
Logistics
distribution
Capability/Maturity

Info Detail Spesifik

-

Pernyataan Tanggungjawab

Benmoussa, Rachid

Versi lain/terkait

Lampiran Berkas

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