Article

An Exploration Of Reverse Logistics Practices In Three Companies

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Purpose – This paper seeks to report a case study that focuses on identifying what may be considered a typical or generic RL process flow as well as the key strategic issues that a firm may use for competitive advantage. Design/methodology/approach – The research involves mainly interviews and plant visits to three companies, all of which manage some RL activities. Findings – Highlighted are what type of RL process flow can be considered as generic, the type of technology innovation and IT a firm needs in order to operate an effective RL system and how these are integrated across the supply chain, the resource commitment (personnel, financial, upper-level management) that a company needs to make to support successful RL efforts, and finally, the values firms derive from RL and the key performance indicators to measure these values for the RL operations. Originality/value – A typical returns flow process is provided that

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Ketersediaan

Informasi Detail

Judul Seri

Supply Chain Management: An International Journal

No. Panggil

ATC LO XIA a

Penerbit

United States of America : Emerald Insight., 2008

Deskripsi Fisik

9 p

Bahasa

English

ISBN/ISSN

1359-8546

Klasifikasi

LO

Tipe Isi

-

Tipe Media

-

Tipe Pembawa

online resource

Edisi

Vol. 13 Iss 5 pp

Subjek

Supply Chain Management
Working Practices
Product Management

Info Detail Spesifik

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Pernyataan Tanggungjawab

Xiaoming Li

Versi lain/terkait

Lampiran Berkas

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