Article

3PL Factories or Lernstatts? Value-Creation Models For 3PL Service Providers

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Purpose – The purpose of this paper is to identify and systematically discuss generic forms of
contract logistics services and their distinct underlying approaches for fulfilling their respective value
propositions. A general frame of reference is developed that addresses the value proposition, as well as
the value creation architecture that leads to generic business model configurations for contract
logistics services. The framework is built upon the basic notions of service theory, competence
research and the resource based view.
Design/methodology/approach – The paper combines service theory with work of organizational
theory and develops an analytical framework based on conceptual considerations. First empirical
results are additionally used to support and illustrate the key outcomes.
Findings – Combining the dimensions of integration power and intangible knowledge creation, the
authors are able to specify generic types of contract logistics services. Thereby the authors deducted for
every type the distinct requirements for service fulfilment and present this in a specific frame of reference.
Research limitations/implications – The illustrated empirical results are still limited due to a
limited sample size for the interviews. Additional empirical work on the whole third party logistics
(3PL) market is suggested.
Practical implications – The paper provides generic types of 3PL services and a characterization
of properties and architectures of respective business models. Combined with first empirical results,
the paper’s results offer insights for practitioners to rethink their value propositions and potentially
redesign their service architectures.
Originality/value – The paper delivers a set of distinct business models for 3PL services reflecting
the customer’s, as well as the service provider’s point of view. It addresses specific aspects of the
generation/production of required services that are so far mostly neglected.

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Ketersediaan

Informasi Detail

Judul Seri

International Journal of Physical Distribution & Logistics Management

No. Panggil

ATC LO PRO t

Penerbit

Germany : Emerald Insight., 2012

Deskripsi Fisik

20 p

Bahasa

English

ISBN/ISSN

0960-0035

Klasifikasi

LO

Tipe Isi

-

Tipe Media

-

Tipe Pembawa

online resource

Edisi

Vol. 42 Iss 6 pp

Subjek

Logistics Management
Logistics Service Providers
Distribution Management,
Contract Logistics

Info Detail Spesifik

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Pernyataan Tanggungjawab

Prockl, Gu¨nter

Versi lain/terkait

Lampiran Berkas

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