Image of Insights into service operations management : a research agenda
Penanda Bagikan

Article

Insights into service operations management : a research agenda

This paper offers insights regarding an agenda for service operations management (SOM) research. First, we motivate the need for an SOM research agenda. Second, we offer a research framework that paints a broad-based picture of key architectural elements in the SOM research landscape. The framework builds upon prior and emerging research for designing, delivering and evaluating services. Third, in order to stimulate future research in SOM, we use this framework to hone in on five understudied and emerging research themes that underpin our proposed SOM research agenda. (SERVICE OPERATIONS MANAGEMENT; SERVICE STRATEGY; SERVICE MANAGEMENT RESEARCH)

Ketersediaan
#
IPC Corporate University Library ATC MG ROT i C.1
ATC1600641
Tersedia
Informasi Detail
Judul Seri
-
No. Panggil
ATC MG ROT i
Penerbit
USA : Production and Operations Management Society.,
Deskripsi Fisik
21 p.
Bahasa
English
ISBN/ISSN
1059-1478
Klasifikasi
MG
Tipe Isi
-
Tipe Media
-
Tipe Pembawa
online resource
Edisi
Vol. 12, No. 2, Summer 2003
Subjek
Operations management
Productions Management
Info Detail Spesifik
-
Pernyataan Tanggungjawab
Versi lain/terkait
JudulEdisiBahasa
Supply chain innovationVol. 49 Iss 4 pp. 152 - 155en
Building operations management theory through case and field researchen
Logistics & Supply Chain Management4th ed.en
Global logistics : new directions in supply chain managementFifth Ed.en
Co-Operation In Channels Of Distribution: Physical Distribution Leads The WayVol. 26 Iss 5en
The logistics and supply chain toolkit : over 90 tools for transport, warehousing and inventory managementen
A critical review of port pricing literature : what role for academic research?Volume 29 Number 2 August 2013en
The Handbook of logistics and distribution managementen
Criteria for temperature alerts in cod supply chainsVol. 42 No. 4, 2012 pp. 355-371en
Logistics & Supply Chain Management4th ed.en
A survey on the status of marine IT industrial environment for e-navigation SQA – focusing on Korean domestic companiesen
On balancing supply chain efficiency and environmental impacts : an eco-DEA model applied to the dry port sector of IndiaVol. 14, 1, 122–137en
Towards a holistic approach to logistics quality deficienciesVol. 24 Iss 9 pp. 944 - 957en
A Supply Chain Logistics Program for Warehouse Management-Auerbach Publications (2008)en
Smart Logistics and Global Supply Chain Managementen
Lampiran Berkas
Komentar
Anda harus masuk sebelum memberikan komentar