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Article

A multi-objective logistics model for a capacitated service facility problem

Vaidyanathan Jayaraman - Nama Orang;

There have been numerous extensions of the maximum covering location problem that has been developed in the last decade to deal with facility location. Most of the research, however, addresses a single attribute or objective. In the case when a single criterion such as minimizing average response time to access a service facility is insufficient to address the interests of the decision maker, multiple objectives must be employed. Qualitative factors like customer service and market demand as well as quantitative factors like distribution and operating costs need to be appropriately weighted and used in a mathematical programming model. We develop a multi-objective model for a service facility location problem that simultaneously sites facilities and allocates demand for products from different customer zones. We apply this model to ``realworld'' data and show the practical advantages of using this model to solve capacitated service logistics problems.


Ketersediaan
#
IPC Corporate University Library ATC LO JAY a C.1
ATC1600797
Tersedia
Informasi Detail
Judul Seri
International Journal of Physical Distribution & Logistics Management
No. Panggil
ATC LO JAY a
Penerbit
USA : Emerald Insight., 1999
Deskripsi Fisik
19 p.
Bahasa
English
ISBN/ISSN
0960-0035
Klasifikasi
LO
Tipe Isi
-
Tipe Media
-
Tipe Pembawa
online resource
Edisi
Vol. 29 No. 1, 1999, pp. 65-81
Subjek
Logistics
Customer satisfaction
Facilities management
Location
Model
Info Detail Spesifik
-
Pernyataan Tanggungjawab
Vaidyanathan Jayaraman
Versi lain/terkait
JudulEdisiBahasa
Measuring customer satisfaction on the container terminal service at Palembang Port in Indonesia based on servqual modelen
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PT Pendidikan Maritim dan Logistik Indonesia (PMLI) berdiri pada 10 Juli 2013, berdasarkan Akta Pendirian No. 26 Tanggal 10 Juli 2013 dan Akta Kementerian Hukum dan Hak Asasi Manusia No. AHU-45955.AH.01.01 tahun 2013.

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